Privacy Policy

Effective Date: 26 July 2025

Website: eyeeye.shop

Contact: support@eyeeye.shop

Your privacy matters to us. At EYEEYE, we are committed to protecting your personal information and respecting your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Personal Information You Provide

When you use our services or make a purchase, we may collect:

- Contact details (e.g. your name, email address, phone number)
- Billing information (e.g. address, payment method, order history)
- Login credentials (if you create an account)
- Communication records (when you email or chat with us)

1.2 Automatically Collected Information

We may collect certain technical data through your browser:

- IP address and location (for fraud prevention and analytics)
- Cookies and trackers (to improve your browsing experience)
- Device/browser type and operating system

2. How We Use Your Information

We use your information in the following ways:

2.1 Fulfilling Orders

To complete your transactions and deliver your digital products securely.

2.2 Customer Service

To respond to your inquiries, offer assistance, and resolve issues.

2.3 Marketing (With Consent)

With your permission, we may send you occasional promotional emails. You can opt out at any time by clicking "unsubscribe" or contacting us.

2.4 Improving Our Platform

We analyse usage data to enhance functionality, optimise design, and personalise your experience.

2.5 Legal Compliance

Where necessary, we may process or disclose your data to comply with legal obligations or to defend our legal rights.

3. How We Share Your Data

We do not sell or rent your information. However, we may share limited personal data with trusted third parties for:

- Payment processing (e.g., Stripe, PayPal)
- Website hosting and analytics
- Legal obligations, if required by law enforcement or regulatory authorities

All service providers are bound by confidentiality agreements and data protection obligations.

4. Data Security

We implement robust security protocols including:

- SSL encryption
- Firewalls
- Access controls
- Secure storage systems

While no system is entirely immune, we take every reasonable precaution to protect your data.

5. Data Retention

Your data is retained only for as long as it is needed for business, legal, or tax purposes. Once no longer required, it is securely deleted or anonymised.

6. Your Data Rights (UK Residents)

You have the right to:

- Access a copy of your personal data
- Correct inaccurate or incomplete information
- Request erasure of your data (“right to be forgotten”)
- Restrict processing in specific cases
- Object to processing for direct marketing
- Receive your data in a structured, machine-readable format
- Withdraw consent where applicable

To exercise these rights, contact us at support@eyeeye.shop.

7. Cookies

We use cookies for core site functionality and analytics. You may manage cookie preferences through your browser settings.

8. Policy Updates

We may occasionally update this privacy policy to reflect changes in law or business operations. Please revisit this page regularly for updates.

9. Contact Information

If you have any questions or wish to exercise your rights, please contact:
Email: support@eyeeye.shop

Address: International House, London, England, SW7 4EF, United Kingdom